Terms and Conditions
Welcome to Serene Escapes! These terms and conditions outline the rules and regulations for the use of Serene Escapes' website and services. By accessing this website and/or using our services, you accept these terms and conditions in full. Do not continue to use Serene Escapes' website if you do not accept all of the terms and conditions stated on this page.
1. Definitions
In these terms and conditions, the following definitions apply:
- "Company" refers to Serene Escapes.
- "Website" refers to SereneEscapes.com.
- "User," "You," and "Your" refer to the person accessing this website and accepting the Company's terms and conditions.
- "Services" refers to all travel-related services offered by Serene Escapes, including but not limited to travel planning, accommodation booking, and guided tours.
- "Content" refers to any text, images, audio, video, or other form of information or data communicated through this Website.
2. Use of Website
You are permitted to use this Website for your own private purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this Website must not be republished online or offline without our permission. The copyright and other intellectual property rights in all material on this Website are owned by Serene Escapes or our licensors and must not be reproduced without our prior consent.
Subject to the above, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.
3. Services Offered
Serene Escapes offers a range of travel-related services designed to provide unforgettable travel experiences. These services include:
- Personalized Travel Planning: We create custom itineraries tailored to your interests, preferences, and budget. This service involves detailed consultations to understand your travel desires and crafting a plan that meets your needs.
- Luxury Accommodation Booking: We partner with high-end hotels, resorts, and villas worldwide to provide you with exclusive access to luxury accommodations. Enjoy exceptional service and unparalleled comfort at your chosen destination.
- Guided Tours and Excursions: Explore the best attractions with our expertly guided tours and excursions. Our knowledgeable guides offer fascinating insights and ensure you have a memorable experience.
- 24/7 Customer Support: Our dedicated support team is available around the clock to assist you with any questions or concerns you might have before, during, or after your trip.
More information about these services can be found on our Services page.
4. Booking and Payments
All bookings are subject to availability and confirmation. Serene Escapes reserves the right to refuse any booking at its sole discretion. Prices quoted on the Website are subject to change without notice. Payment for services must be made in accordance with the payment terms specified at the time of booking. Failure to make payment may result in cancellation of your booking.
When you book a service through Serene Escapes, you agree to provide accurate and complete information. You are responsible for ensuring that all information provided, including passport details, visa information, and other travel documents, is valid and up-to-date.
5. Cancellation and Refunds
Cancellation policies vary depending on the specific service booked. Please refer to the cancellation policy provided at the time of booking for detailed information. Serene Escapes reserves the right to charge cancellation fees as outlined in the cancellation policy. Refunds, if applicable, will be processed in accordance with the cancellation policy.
6. Limitation of Liability
Serene Escapes shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of this Website or the services offered, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, even if Serene Escapes has been advised of the possibility of such damages.
While we strive to provide accurate and up-to-date information, Serene Escapes makes no warranties or representations about the accuracy or completeness of the content on this Website. We are not responsible for any errors or omissions in the content, or for any actions taken in reliance on the content.
7. Third-Party Links
This Website may contain links to third-party websites that are not owned or controlled by Serene Escapes. Serene Escapes has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. By using this Website, you expressly relieve Serene Escapes from any and all liability arising from your use of any third-party website.
8. Intellectual Property
The content, design, graphics, and other materials on this Website are protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or otherwise use any of the materials on this Website without our prior written consent. The Serene Escapes logo and trademarks are owned by Serene Escapes and may not be used without our permission.
9. User Content
Users may be permitted to post content on this Website, such as reviews or comments. By posting content, you grant Serene Escapes a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Serene Escapes for all claims resulting from content you supply.
10. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
11. Cookies Policy
This Website uses cookies to enhance your browsing experience. Please review our Cookies Policy to learn more about how we use cookies and how you can manage your cookie preferences.
12. Accessibility
Serene Escapes is committed to providing a website that is accessible to everyone. Please review our Accessibility statement for more information on our accessibility efforts.
13. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Serene Escapes is established, without regard to its conflict of law provisions.
14. Changes to Terms and Conditions
Serene Escapes reserves the right to modify these terms and conditions at any time without notice. By continuing to use this Website after any changes are made, you agree to be bound by the revised terms and conditions.
15. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at Contact Us.